Shipping and Delivery

The prices stated on the product pages include statutory value-added tax and other price components.

For deliveries within Austria, you have the choice of two reliable partners. Shipping costs are calculated transparently based on the total weight of your order:

Austrian Post: The classic shipping method with reliably high delivery quality.

DPD: Our partner for fast and efficient parcel shipping.

The exact shipping costs will be displayed directly in your shopping cart as well as on the checkout page, as soon as you have entered your delivery address.

Worldwide Shipping (International)

We ship our products worldwide. International shipping is handled by DPD as standard. Here too, costs are calculated individually based on the weight of the shipment and the destination country.

Notice for non-EU countries: Please note that deliveries outside the EU may incur additional customs duties, taxes, and fees, which will be borne by the recipient.

Free pickup on-site

If you are nearby or want to combine your trip to the moors directly with a shopping trip, we offer free pick-up at our factory:

Address: Heilmoor Neydharting, Neydharting 65, 4654 Bad Wimsbach-Neydharting

Pickup times: Monday to Wednesday, 9:00 a.m. – 3:00 p.m. (or by appointment)