Cancellation Policy for Consumers for a Contract Where Goods are Delivered in One Lot

A consumer is any natural person who enters into a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity.

You have the right to revoke this contract within fourteen days without stating any reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of revocation, you must inform us

Name/Company
Address
Phone number
Email address

by means of a clear declaration (e.g., a letter sent by post, or an email) about your decision to revoke this contract. You can use the attached sample revocation form for this, although it is not mandatory. To comply with the revocation period, it is sufficient to send the notification about exercising the right of revocation before the revocation period expires.

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking their condition, properties, and functionality.

If you wish to revoke the contract, please fill out this form and return it.

A
Heilmoor Neydharting Ltd.

Neydharting 65

4654 Bad Wimsbach-Neydharting

Austria

- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ provision of the following service (*)

- Ordered on (*) / Received on (*)

- Name of the consumer(s)

- Consumer's address

- Consumer signature (for paper submissions only)

Date

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(*) Delete as inapplicable.

The right of withdrawal does not apply to contracts

for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or designation by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods which may be rapidly perishable or would soon expire;

for the delivery of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on market fluctuations over which the contractor has no influence;

for the delivery of newspapers, magazines or periodicals, with the exception of subscription contracts

for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;

for the delivery of goods when, after delivery, they have been inseparably mixed with other goods by reason of their nature;

for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Revocation policy for consumers for a contract regarding multiple goods ordered by the consumer as part of a single order and delivered separately